According to industry data, 92% of customers read online reviews and 85% of customers report they would pay more for trusted service providers. ReviewBuzz helps service companies generate the most reviews on sites like Google, BBB, Yelp, Facebook, and more. The more 5-star reviews a company has, the more easily they are found online and the more new business they generate. Integrated with WEBFLEET, the customer receives an email notification when a work order has been started, providing a picture and reviews of the tech that will be servicing them. Once the work order has been completed, the customer receives a satisfaction survey where a promoter will be asked/prompted to leave a review on popular review sites.
ReviewBuzz is on a mission to help good service people and businesses get noticed. They do this with a revolutionary cloud-based software guaranteed to help service businesses get the most reviews on the sites that matter, like Google, Yelp, BBB, and Facebook. The unique ReviewBuzz process connects a businessâ€™s online reviews and customer feedback to the employees who performed the service, so business owners can reward and recognize great service publicly and correct service issues privately.