Swoop Customer Communication uses WEBFLEET.connect to create the best customer experience a towing company can offer.
Designed to improve your customersâ€™ experience, the integration minimizes the need for dispatchers to spend more than required time on the phone with customers. Effortlessly locate your customers accurately and dispatch your drivers faster. Greatly improve customersâ€™ experience by providing real-time tracking and ETAs. Deliver the best service to your customers and market reviews to keep them coming back.
Swoop additionally allows you to track your fleet in real-time with your dashboard, including our custom metrics and reports.
Swoop is a solution focused software provider focused on the towing and auto-services sectors. While many vendors focus on dispatch and back office software, Swoop focuses exclusively on delivering the best experience to your customers. Our proprietary technology is an advanced web application, for all types of users with any level of complexity. With our simple, efficient and effective route finder, planning routes becomes a quick and easy task. Plan a route using our vehicle routing service and youâ€™ll have your route plan ready in seconds.